ROUTINE & GOODWILL EMAILS (SLP)

Routine & Goodwill Emails (SLP)

[Nina Owens]

[TUI University=20]

[MGT 302]

[MODULE#1 SLP]

Goodwill Email

Dear name?

I am writing to you today regarding my credit card account #4236-XXXX-XXXX-XXXX which I had while I was a medical student at ------------------------------------. The purpose of my correspondence is to see if you would be willing to make a "goodwill" adjustment on the reporting of this account to the three credit agencies.

During the time period this account was established I had was very happy with the service? I was however not the ideal customer and made mistakes with my handling of the account. I became aware ...