Role of Communication in Nursing Care of Elderly People

By

ACKNOWLEDGEMENT

My thanks go out to all who have helped me complete this study and with whom this project may have not been possible. In particular, my gratitude goes out to friends, facilitator and family for extensive and helpful comments on early drafts. I am also deeply indebted to the authors who have shared my interest and preceded me. Their works provided me with a host of information to learn from and build upon, also served as examples to emulate.

DECLARATION

I, [names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

Signed __________________ Date _________________

TABLE OF CONTENTS

ACKNOWLEDGEMENTii

CHAPTER 1: INTRODUCTION1

Introduction1

Problem Statement2

Aims of the Study3

Objectives of the Study3

Significance of the Study3

Purpose of the Study4

Rationale of the Study5

Research Questions6

CHAPTER 2: LITERATURE REVIEW7

Theoretical Framework7

Past Studies on Nursing Care7

Importance of Nursing in Healthcare Industry8

Duties of Nurses8

Problems9

Relational Theory of Communication12

Assessment Criteria for Healthcare Communication12

CHAPTER 3: METHODOLOGY15

Introduction15

Achievement of Aims of the Study15

Justification of Research Method16

Research design17

Method of Analysis17

Data collection Techniques18

Reason for adopting Qualitative18

Data Collection Sources18

Data Collection19

Research Instrument20

Data Collection Techniques20

Data Analysis Technique21

Reliability/Dependability22

Validity22

Ethical Consideration23

CHAPTER 4: FINDINGS AND ANALYSIS25

Elderly Satisfaction and Nursing27

Functions of Communication28

The Nurse Elderly Relationship28

Centrality of Communication Discipline for Healthcare Communication31

Identifying Core Communication Competencies in Nursing32

Nurse Discipline Perspective32

Communication Discipline Perspective35

Nonverbal Communication38

Verbal Communication39

Training Evaluation40

CHAPTER 5: CONCLUSION43

Process of Communication43

Theoretical Framework of Communication in Healthcare44

REFERENCES47

CHAPTER 1: INTRODUCTION

Introduction

The present study on the “role of communication in nursing care for elderly people” is an important topic that analyse the effectiveness of communication in the nurse elderly relationship. Nursing plays an important role in providing better healthcare services to the elderly. In order to produce positive health related outcomes it is imperative that nurses should perform all their part and tasks with great care and competent way. To perform the role of nursing in an effective and efficient way it is indispensable for a nurse to possess all necessary skills to provide care to the elderly. This paper talks about different nursing care skills and how nurses can perform various tasks of care with competency and skills (Spitzberg, 2005).

The nursing is a noble profession that provides care and assistance to the elderly. The role of nurse in the hospitals is extremely significant as they are involved in the number of important work. They are not only involved in the provision of medicines to the elderly but they are also present in the important decisions taken by the administration. There are many decisions that are taken by the nurses in the recruitment process of hospital staff. The role of nurses is not limited to treating and helping the doctors in treatment but they also take active part in the supervision of the hospitals (Fleischer, 2009).

Communication skills are the important consideration in the nurse elderly communication process through interdisciplinary data from the nurse and communication fields. The call for improved communication competency over the last ...