Recruitment System in Springboard Housing Association

An investingation int the current recruitment Process(System) within an Organisation and try and improve it using SoftSystem Methodology

Acknowledgement

I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible.

Table of Conytent

Acknowledgement2

Chapter 1: Introduction6

1.2 Problem Statement7

Research objective9

Research Methodology10

Aims of this Project10

1.7 The reason for choosing this project11

Chapter 2: Literature Review12

2.2 Definition13

2.4 Factors that drive Managers to use Human Resource Information System14

2.4.1 Lower Prices14

2.4.2 Time and Location constraints14

2.4.3 Information about the Service Provided14

2.4.4 Growth of broadband15

2.4.5 Recruitment process15

2.4.6 Training theories18

2.5 The Technology Acceptance Model21

2.5.1 Ease of use21

2.5.2 Intention21

2.5.3 Usefulness22

2.6 Review on Structured System Analysis Design and Method22

2.7 Reasons for choosing SSADM23

2.8 Impact of SSADM on Projects23

Chapter 3: Research Methodologies24

3.1 Research Purpose25

3.1.1 Exploratory stage25

3.1.2 Explanatory Stage25

3.1.3 Descriptive Stage25

3.2 Research Approach26

3.3 Case Study26

3.4 Problem area27

3.5 Data Collection Methods29

3.5.1 Interviews29

3.5.2 Research Questions30

3.5.3 Observation32

3.5.4 Review of Records and Documents32

3.6 System Development Methodology33

3.6.1 Structured System Analysis and Design Methods34

3.6.2 Feasibility Study (Stage 0)34

3.7 Requirement analysis stage 1 and 236

3.7.1 Investigation of the current system36

3.7.2 Business options37

3.7.3 Requirements Specification38

3.7.4 Logical System Specification38

3.7.5 Physical Design38

Chapter 4: System Analysis39

4.1 System Analysis39

4.2 Requirement Specification40

4.3 User Requirements40

4.4 Hardware Requirements41

4.5 Functional Requirements41

4.6 Non Functional Requirements43

4.6.1 Security /Access rights43

4.6.2. Constraints on the System44

Constraints45

Chapter 5: Design and Implementation46

5.1 Solution46

5.2 Manual files consideration47

5.3 Converting manual files to a Computerised System49

5.4 Technologies used in Implementation50

5.5.1 Internet Information Services and Authentication in ASP.NET52

5.6 Human Resource Information System implementation53

5.6.1 Description of off the shelf software installation53

5.6.2 Create Administrator Account54

5.7 Sprinfboard Setup Description54

5.7.1 SPRINGBOARD Store website54

5.7.2 Configuring Emails55

5.7.3 Configuring Security55

5.7.9 Search Engine Optimisation page56

5.7.6 Service Configuration56

5.7.7 Payment status57

5.8 Module features of Springboard Human Resource Information System57

5.9 Description of Modules58

5.9.2 Payment Module58

5.9.5 Reports functions58

5.10 Information architecture59

5.10.1 User Interface Design59

5.10.2 The Visualised Springboard System User Interface59

5.10.3 Description of the Front Page Store60

5.10.3 b Login and new registration60

5.10.4 Functional Decomposition60

5.10.4a Description of the diagram61

5.11 Description of TK Store backend61

5.11.1Springboard online Application62

5.12 Data presentation62

5.13.1Testing65

5.13.2 System Testing67

5.13.3 Module Testing67

15.13.4 Performance Testing67

15.3.5 User acceptance testing68

5.13.6 Security Testing68

5.14 Change Management68

5.14.1 Need for Change69

5.14.2 Reasons for Springboard change69

5.14.3 Springboard online presences69

5.14.4 Improve method of payments70

5.14.5 Improve Inventory management70

5.14.6 Reduction in operation costs and labour70

5 .16.7 Need to improve the delivery70

5.17 Training71

5.17.1 End user Training71

5.17.2 Quick Start72

5.17.3 Information system concepts72

5.17.4 On job training and shadowing73

5.17.5 Refresher Aids and training manuals73

5.18 The Administrators74

5.19 Customer Service Delivery team 9home Care Division)75

5.20 Marketing team76

5.21 Finance77

5.22 Comparison of operations of systems77

5.23 Impacts on implementation Springboard new system77

5.24 Impacts on Springboard78

5.25 Impact on Springboard Staff79

5.26 Impact on Customers80

5.27 Change over Implementation81

5.27.1 System Changeover81

5.27.2 Partial change over81

5.27.3 Disruptions and disturbance of operations82

5.28 Impact of System Delivery82

5.28.1 Benefits of Introducing Human Resource Information System83

5.29 Cost/ Benefit Analysis of TK Stores85

Chapter 6: Conclusions and Recommendations89

6.1 Critical Appraisal of the Project89

6.2 Challenges89

6.3 Recommendation90

6.5 Progression91

Chapter 1: Introduction

The company is a medium charity Organisation providing mixed tenure management services to more than 5,000 homes in the East of England. Springboard is also a specialist provider of supported housing for different client ...