This paper talks about the outsourcing scheme of Sun Alliance Company, which is a foremost telecommunication business opposite handsome earnings after numerous years of sluggish development and falling profits. The outsourcing of Information Technology Enabled Services (ITES) in India had a wholesome influence on the company's base line. Outsourcing is characterised as “procuring of services or goods from an out-of-doors supplier or constructor in alignment to slash costs. This paper will contend that, in alignment to sustain the communal and financial situation of the homeland the business will have to lay more focus on business communal blame (CSR).