Discuss, Giving Specific Examples, How Managers Can Alter the Receptiveness of an Organisation to Change
Discuss, Giving Specific Examples, How Managers Can Alter the Receptiveness of an Organisation to Change
Introduction
Change in any business has become an essential element to survive in the market and to make the customers satisfied. There are hundreds and thousands of ways and techniques that could assist the businesses to improve their productivity, quality and customer satisfaction. If companies do not respond to the changes, they will become victims of their own success (Dunphy 2003, pp. 5).
Discussion
There are hundreds and thousands of ways and techniques that could assist the businesses to improve their productivity, quality and customer satisfaction. If companies do not respond to the changes, they will become victims of their own success (Bouckenooghe 2009, pp. 9). Therefore, companies should constantly look into ways to change their process in order to survive in the rapidly changing world.
The structured outline for this comprehensive essay could be:
1- Approaches to Change
Readiness to Change
Employee Attitudes
Organizational Learning
Organizational Culture
2- Practical Change
3- Lewin's Model of Change
Stage 1: Unfreezing
Stage 2: Change
Stage 3: Refreezing
4- Resistance to Change
5- Leadership and Change
6- Organisational Culture
7- Bureaucratic Structure
8- Leadership in Change
Authoritarian Style
Cooperative Style
Participative Style
Style Mentor
Affiliative Style
9- The Role of Communication in Organizational Change
10- Evaluating Change
Examples of Organizational Change
Organizational Change at British Petroleum
British Petroleum is an energy company, engaged primarily in the oil and natural gas. In British Petroleum, innovation means taking action to form a new business line such as BP Alternative Energy or any other pathfinder projects. The management of BP has always paid attention to innovative ideas without previous resolution of all the scientific or technical issues, or a clear policy framework, even without a conventional, watertight business case. The company improves the innovation and change capabilities with the help of workshops, trainings, short programs, and ...