OPERATIONS MANAGEMENT & PRODUCTIVITY

Operations Management & Productivity

Operations Management & Productivity



Operations management is concerned with creating, operating and controlling a transformation system which takes inputs of a variety of resources and produces outputs of goods and services which are needed by customers".(Harris, 2004). Operation management can benefit an organization in following ways:

It can reduce the costs of producing products and services by being efficient.

It can increase revenue by increasing customer satisfaction through good quality and service.

It can reduce the amount of investment that is necessary to produce the required type and quantity of products and services by increasing the effective ...