The businesses in the present age function in a systematic manner and with advanced technology. They are divided into various departments which manage their functions and activities in a systematic flow. The management in most of the business organizations has undergone profound changes by absorbing the various technologies such as Just-in-Time, Total Quality Management and Theory of Constraints. Now it is high time, that the businesses are shifting their production, operations and supervision procedures to the implications of information technology.
Firms have found that e-business has inspired new and unique commercial forms and approaches, design of innovative business models, and deployment of newer more agile business processes and operations (Nigel, Stuart, 2007, 542). The technology has given new degrees-of freedom to those who must devise ways to create value in the marketplace, enhance value propositions, improve value chain performance, and generally fortifies competitiveness. The salient theme of these e-business developments is that the progressive use of digital technology can provide powerful communication and collaboration linkages between businesses and their many constituents.
Operations Management
Operations management is one of the areas of business management which pertains to the designing, overseeing and redesigning the operations of business related to the production of goods and/or services. The area of operation management engages the obligation of assuring that operations and activities of business in an efficient manner with respect to the less utilization of required resources. It is also referred to be effective in meeting the needs of the customers (Taylor & Francis, 2010, pp. 85).
According to the formal studies, the area of operations management is regarded with supervising the procedure which is engaged with the conversion of materials, labor, and energy in the form of goods and/or services. The U.S. Department of Education defines operations management as the area concerned with directing and managing the technical and/or physical operations of an organization, especially the one which is related to the production, development, and manufacturing of the products and services. Operations management programs generally include instruction in plant management, manufacturing and production systems, equipment maintenance management, principles of general management, production control, industrial labor relations and skilled trade supervision, productivity analysis and cost control, strategic manufacturing policy, systems analysis, and materials planning.
Information Technology
Information Technology refers to the acquiring, processing, storing and disseminating of the various information and process with a combination of telecommunication and computers. Some of the fields which are emerging in the branches of information technologies include global information system, web technologies, and large-scale knowledge bases and cloud computing systems.
As a global network of networks connected to millions of computers, the Internet made it possible for businesses to cost effectively reach out and interact with a geographically dispersed audience of potential customers, partners, suppliers, and employees. Most of this was enabled by the open and standardized architecture of Internet technology. By embracing packet switching, transmission control protocols, addressing and domain naming conventions, data security and control standards, and other technical attributes of the public Internet (Connolly, 2003; Leiner et ...