Operations Management is the management of that part of an organization that is responsible for producing goods and/or services. There are examples of these goods and services all around you. Every book you read, every video you watch, every e-mail you send, every telephone conversation you have, and every medical treatment you receive involves the operations function of one or more organizations.
Operations management is the process of operational planning, organizing, implementing and controlling. From another perspective, operations management can be defined as the production and delivery of company products and services, system design, operation, evaluation and improvement.
Operational management's all activities are related to the deliberate transformation of materials, information or customers. Operating function includes activities that result in manufactured goods and services supplied by the organization to the external environment. Organization may vary greatly in nature operating functions. For example, in industrial raw materials are processed, and the first from the raw produce individual parts and components, then assemble them into finished products.
The scope of modern operational management is growing. Operating range of modern manufacturing enterprises is expanding from the traditional to the non-manufacturing sector. Content of the research is not limited to the production process of planning, organization and control, but expanded to include operations strategy development, operating systems design and run other operating systems-level content. In today's society, makes a lot of growing productivity of factors of production to commercial, transportation, real estate, communications, utilities, insurance, financial and other service industries and areas, the traditional concept of tangible products and can no longer reflect the general service demonstrated by the production of forms. Thus, with the services of the rise of the concept of expanded production, gradually to accommodate the non-manufacturing service industries, including not only the tangible product manufacturing, but also the intangible services. Implementation of effective operational management is increasingly important. The face of global competitive pressures, corporate management is an urgent need for operational management of some of the basic relations and deep understanding of concepts and, more importantly, they must know how to use this knowledge to maximize quality and productivity.
Discussion
Business operation and management's main objective is to control quality, cost, time and flexibility, which is the competitiveness of the organization. Therefore, operations management in business has an important role. Especially in the past three decades, modern production and operations have been expanding their product knowledge-intensive technologies and there is a constant increase in production and service processes, which is becoming increasingly complex and competitive. Especially in the last decade, with the rapid development of information technology is a new powerful tool, but also the study of the operation has entered a new phase, its content is richer, wider range, the system more complete.
Responsibilities of an Operations Manager
Operations Management is the study of decision making in the operations function.The Directors of Operations is responsible for the management of those departments, areas, etc. of the Organization which produce goods and services.Where as Operations Managers make decisions that relate to ...