MOTIVATIONAL PROBLEM

A Motivational Problem at Work





A Motivational Problem at Work

Introduction

Motivation plays a great deal keeping employees committed towards the organization and in helping them produce the best results. In order to keep an employee motivated, the organization must provide employees with both monetary and non-monetary rewards. The monetary rewards include all the cash related rewards while the non-monetary rewards are the non-cash rewards which an employee gets. These include rewards such as subsidized meals, mobile reimbursement and free transportation service. In the absence of any of the two, an employee can be “de-motivated” and this if further reflected in his performance.

Problem situation

In this case, the employee is facing issues with regards to the absence of non-monetary rewards which has deteriorated his performance at work. As mentioned above, both kinds of rewards help in keeping employees motivated. An employee working very hard and on a timely basis always expects appreciation and recognition from his supervisor. However, he is not receiving any kind of appreciation which is the primary factor of “de-motivation”.

Herzberg's theory of motivation

This theory is also known as the “Two Factor Theory” and it is divided into two categories. The first category has a set of factors that lead to dissatisfaction while the other set has factors that lead to satisfaction. In order to understand the levels of motivation of an employee in a better way, Fredrick Herzberg has determined some factors. These factors help in determining the level of satisfaction or dissatisfaction in a work environment.

The factors that lead to dissatisfaction are the policies of the company, supervision issues, and relationship of an employee with the boss, work conditions that an employee is provided with, the salary an employee receives and his relationship with colleagues. However, the factors that lead to satisfaction are achievement, recognition, ...