MEASURING THE QUALITY OF HEALTH CARE

Measuring the Quality of Health Care

Measuring the Quality of Health Care

Introduction

The U.S. healthcare environment changed dramatically between 1980 and 2002 for health insurance companies and hospitals. Large multistate insurance companies providing health insurance coverage in conjunction with financial, casualty, and life insurance had become the norm. It quickly became apparent that healthcare required a different type of insurance, leading companies to divest or expand into health insurance (Morrisey, 2007). For example, MetraHealth was formed in 1995 through the combination of the group healthcare business of Metropolitan Life Insurance Company and the Travelers Insurance Company. MetraHealth ...