The process of determining the best employees for the job is:
Job analysis
Placement
Selection
Recruitment
Answer- Job analysis
3.
To determine the total number of employees you need for your company, you should do:
Ratio analysis
Work-load analysis
Workforce analysis
Job analysis
Answer- Workforce analysis
4.
A company has 1000 plant employees this year and the sales forecast for next year is a 20% increase over this year and 5% of the employees are expected to leave for retirement or quit. How many plant employees will they need next year?
1200
250
1250
50
Answer- 1250
5.
Which characteristic identifies a staff manager?
a.Solves special problems
b.Directs others
c.Makes operating decisions
d.Trains subordinates
Answer- Makes operating decisions
6.
George Bush is the CEO of your company. He wants to recruit employees. Which method should he follow?
a.Conduct reference checks
b.Conduct selection tests
c.Conduct screening interviews
d.Advertise in newspapers
Answer- Advertise in newspapers
7.
A CPA firm wants to hire an accountant who is qualified in Accounting software. If the company gives candidates a test using Quickbooks, this is an example of a
Aptitude test
Personality test
Intelligence test
Achievement test
Answer- aptitude test
8.
What is a characteristic of developmental skills?
a.It refers to improving an employee's specific skills
b.It is usually for Non-managers
It is used for technical operations
It refers to general knowledge.
Answer- It refers to improving an employee's specific skills
9.
You want to improve one of your employee's performances with on the job training. You should:
a.Send him to a conference
b.Have him sign up for an MBA course
Assign the employee to learn from a trainer within the company
Send the employee to an Assessment Center
Answer- Assign the employee to learn from a trainer within the company
10.
If a manager believe that the employee can do nothing wrong, it is known as :
Judgment error
Stereotyping
Halo effect
Leniency
Answer- Judgment error
11.
Which principles states that employees should receive orders from only one supervisor?
Principle of direct supervision
Principle of harmony of objectives
Principle of unity of command
Principle of follow-up
Answer- Principle of unity of command
12.
To promote good leadership, management should:
a.Issue standard operating procedures
b.Not follow up on instructions
Have flexible time tables
Ignore the chain of command
Answer- Ignore the chain of command
13.
The greatest challenge to supervisors is:
Conceptual skills
Technical skills
Scientific skills
Human skills
Answer- Human skills
14.
To ensure employees are productive and efficient, a supervisor must be a good
Organizer
Decision maker
Trainer
Counselor
Answer- Organizer
15.
Technical skills are least important for:
Top management
Supervisors
Middle management
All managers
Answer- Top management
16.
Psychologist Abraham Maslow believed people have five types of needs, which he arranged in a hierarchy of needs. Why did Maslow arrange these needs in this manner?
Maslow believed needs are met in a chronological order, starting with infancy to old age
Maslow suggested that, as a person satisfies each level of needs, motivation shifts to satisfying the next higher level of needs
Maslow hypothesized that our needs are met over the years as we progress academically
All of the above are among Maslow's conclusions
Answer- Maslow suggested that, as a person satisfies each level of needs, motivation shifts to satisfying the next higher level of needs
17.
When an actor wins the Academy Award, it satisfies the individuals' ________________ needs.