MANAGING ORGANISATIONAL PERFORMANCE

Managing Organisational performance



Managing Organisational performance

Introduction

The main purpose of this paper is to make a case analysis of a firm named “The keyboard company”. In this case study different problems of the keyboard company are analyzed and then proper recommendations are to be given to the company.

Company Overview

Keyboard Company is a company that deals in selling out the keyboards. The company has experienced a tremendous growth in the past because of the excellent management policies of its president John Zoltan.

Case Background

The company's president John Zoltan felt that he should introduce an Organisational Development (OD) Group. In order to implement this idea he hired 4 to 5 young MBA and placed them as members of OD Group under the human resource vice president. These young professionals were so talented and were motivated for their work. In order to achieve the aim of Mr. Zoltan, the members worked day and night and kept working. They used to share their ideas and expertise and based on the mutual discussion, they used to make a rationale decision.

Problems in the Case and Underlying Causes

The main problem in the case is the conflict. As we see that the members of the Group were of different natures and they were not ready to work in a team. Two of the members were sharp and they believed in making abrupt decisions but the other two were the believers of working slow and imposing slow decisions. Due to all this issue, the training programs were not properly implemented and the company could not get the actual result as expected.

The main causes of such problems are the conflict in teams. All organizations, from the most complex to the simplest, have a system of conflict management. Conflicts and how they are managed are at the heart of our ...