MANAGING COMMUNICATION KNOWLEDGE AND INFORMATION

Managing communication knowledge and information

Managing communication knowledge and information

Task 1

Identify a research question

The managing communication and knowledge and information approach is to provide decision makers a knowledge management framework to assist them in generating benefits from the knowledge assets developed by the research groups in a knowledge institution.

Methodology

A method of conceptual knowledge is used to characterize the knowledge representation layer is then proposed. Finally, an ontology-based knowledge access control model based on role-based access control (RBAC) model and the conceptual knowledge representation method is proposed for managing user knowledge privileges in a knowledge sharing enterprise. The proposed method can enhance

precision in describing knowledge and knowledge relationships,

ensure security of knowledge access and sharing within an enterprise and

accurately and rapidly identify user knowledge access privileges.

Prepare an action plan with target dates

Action Plan

CYCLE ONE

WEEK

TO DO

1 - 3

Construct research proposal

Draw up questionnaires

Permission

4 - 5

Submit proposal to school headmaster and governors

Interviews

6

Timetable interviews

7 - 9

Begin interviews, observations, focus groups and hand out questionnaires

Findings

10 - 15

Analysis and redefine problem(s)

15 - 17

Implement findings from cycle 1

CYCLE 2

17 - 20

Prepare draft report

Data Analysis

21 - 26

Begin full data analysis

Complete Dissertation

27 - 30

Write 12,000 word dissertation

Task2

Primary and Secondary research

Primary research

In this section we describe a case study using Tecnológico de Monterrey (ITESM) as an example of knowledge organization using an action research approach (Reason & Bradbury, 2004). ITESM is a university with 33 campuses in México, 60,000 undergraduate students, 12,000 graduate students, and 8000 faculty members, from which around 1200 are research professors. In 2002, an institutional research program was initiated that would change ITESM's profile from a teaching university to a teaching and research university. To achieve this goal, financial resources were allocated to foster research in the various schools of the university's main campus. Research groups were established and supported with seed funds to allow lower faculty teaching loads, payment of student tuition fees and research assistantships, and coverage of traveling expenses, materials and research infrastructure. The areas of research were defined based on market studies and the expertise of human resources, and included biotechnology, health, mechatronics, nanotechnology, information technologies, telecommunications, and resources such as energy, water, air, forests, etc. A research group, composed of about 18 researchers, includes the principal researcher, adjunct professors, postdoctoral researchers, and doctoral, master and undergraduate researchers. As a result of this initiative, research products proliferated, research students became alumni and the doctoral programs were revitalized (Cantú, Bustani, Molina, & Moreira, 2009). Soon the need for managing the assets generated from research activities became evident. Policies and regulations were established and knowledge management procedures were adopted to manage the research assets that included a computer platform and a corporate memory that would assist high-level administrators and researchers in decision making. The concept of multiagent -based knowledge networks that had been developed at ITESM was revised and extended as a knowledge and information network to be used in research asset management (Aguirre, Brena, & Cantu-Ortiz, 2001).

Secondary Research

Knowledge -based organizations build their competitiveness on the market ...