I would first like to express my gratitude for my research supervisor, colleagues, and peers and family whose immense and constant support has been a source of continuous guidance and inspiration.
DECLARATION
I [type your full first names & surname here], declare that the following dissertation/thesis and its entire content has been an individual, unaided effort and has not been submitted or published before. Furthermore, it reflects my opinion and take on the topic and is does not represent the opinion of the University.
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ABSTRACT
Change in an organisation could be initiated through various approaches such as, planned change, emergent change, individual, group or organisational change and depth of change. However, while discussing leadership styles, researchers should also consider change process and types of change management models in order to best determine the most suitable type of leadership for the change process, including the level of employee satisfaction from the perceived change. Organisations are operating in an environment considered as hyper competition, in today's era. There is a significant impact of environmental factors that influence the way organisations are performing their tasks today. Organisational change management is also a systematic process of shifting of teams, individuals and organisations from the present state to the desired future state. The methodological approach is provided in detail in the third chapter. The third chapter also includes the description of instruments. The fourth chapter provides analysis and findings that are gathered via survey questionnaire and MLQ 5X tool. The fifth chapter concludes the dissertation while providing limitations, implications and recommendations for future research.
TABLE OF CONTENTS
ACKNOWLEDGEMENTI
DECLARATIONII
ABSTRACTIII
LIST OF TABLESVII
LIST OF FIGURESVIII
CHAPTER 01: INTRODUCTION1
1.1. Background1
1.2. Research Aim and Questions2
1.3. Justifications for the Research3
1.4. Outline of Methodology4
1.5. Subjects5
1.6. Justification of using MLQ 5X Tool5
1.7. Outline of the Study6
CHAPTER 02: LITERATURE REVIEW8
2.1. Leadership: Historical Definitions and Views8
2.2. Leadership Traits9
2.2.1. Communication10
2.2.2. Emotional11
2.2.3. Experience11
2.2.4. Intellectual/Intelligence12
2.2.5. Trustworthiness12
2.3. Criticism to Trait Theory of Leadership13
2.4. Other Leadership Theories15
2.4.1. Trompenaars' Theory of Leadership15
2.4.2. Northouse's Theory of Leadership16
2.5. Different Styles of Leadership16
2.5.1. Autocratic Style17
2.5.2. Participative Style17
2.5.3. Democratic Style17
2.5.4. Laissez-Faire Style18
2.6. Transactional Leadership18
2.7. Transformational Leadership19
2.8. Theories of Change20
2.8.1. Kurt Lewin's Change Theory20
2.8.2. The paradoxical theory of change21
2.8.3. Drivers of change within organisation21
2.8.4. Influence of organisational culture in change process21
2.9. Change Management Approaches22
2.9.1. Planned Change22
2.9.2. Emergent Change23
2.9.3. Individual, Group or Organisational Change and its Effect on People25
CHAPTER 03: METHODOLOGY28
3.1. Research Approach28
3.2. Research Method28
3.3. Research Design29
3.4. Subjects30
3.5. Data Collection31
3.6. Instrument31
3.7. Justification of using MLQ 5X Tool32
3.8. Reliability and Validity33
3.9. Ethical Considerations34
CHAPTER 04: DATA ANALYSIS AND FINDINGS35
4.1. Interview Analysis35
4.1.1. Organisational Change36
4.1.2. Leadership37
4.2. Discussion38
CHAPTER 05: CONCLUSION40
5.1. Summary40
5.2. Limitations of the Study41
5.3. Implications of Study42
5.4. Conclusion43
5.5. Recommendations for Future Research45
5.6. Reflections46
REFERENCES47
APPENDICES54
APPENDIX - A54
APPENDIX - B57
APPENDIX - C60
LIST OF TABLES
Table 1: Transactional vs. Transformational Leaders19
LIST OF FIGURES
Figure 1: The development of Leadership Theories9
CHAPTER 01: INTRODUCTION
1.1. Background
Organisations are operating in an environment considered as hyper competition, in today's era. There is a significant impact of environmental factors that tend to influence the way organisations are performing their tasks today. Organisational change management is also a systematic process of shifting of teams, individuals and ...