Carlisle (2002) defines knowledge management as something more than the hardware and software management and figuring out issues of user friendliness. Making the best possible use of creativeness and capability of employees in addition to the efficient management of vibrant social processes that engender and develop an extensive array of varying kinds of knowledge is implied by knowledge management. Employee are provided opportunities at the individual level through knowledge management to improve their skills and expertise while at the organizational level, knowledge management enhances the ...