KIWI CLEANING SERVICE

KIWI Cleaning Service

KIWI Cleaning Service

Question 1:

Leadership is the ability to influence a group toward the achievement of a vision or set of goals (Robbins & Judge, 2007). Leaders understand that people need to find meaning in life through their work and that meaning is derived from creativity in the service of worthwhile purposes. Strong personal ethics, a positive belief in others, and a compelling vision are other characteristics of successful corporate leadership (Badaracco, Ellsworth, 1992). The choice of leaders is modeled within society, where leaders influence both the mode of interaction between groups (either peaceful compromise or costly conflict) and the outcome of these interactions (Hamlin, Jennings, 2007). Furthermore, the effects of culture on the performance of Kiwi Cleaning Service depend, not on the strength of the overall culture, but on the mix and weightings of the components of that culture (Lewis, French, & Steane, 1997).

Traditionally, conflict has been regarded as abhorrent in Kiwi Cleaning Services. When seen as behavior intended to obstruct the achievement of another person's goals, it is easy to understand the belief that a organizational climate should reflect complete harmony (Mullins, 1993). Most management theorists have come to accept that conflict in Kiwi Cleaning Services is inevitable because conflict is often inherent in Kiwi Cleaning Service's structure and through the competition by members for scarce resources (Lewis, French, & Steane, 1997). Conflict ingrained within the culture of Kiwi Cleaning Service can be extremely hard to identify and thus to break down (Morgan, 1988).

Conflict is in fact multidimensional. While one dimension of conflict enhances decision and quality, another dimension attenuates consensus and affective acceptance (Amason, 1996).

Cognitive or issue related conflict, beneficial to decision making, should be encouraged and managed. Affective conflict, a personalized type of conflict that erodes decision quality, leads to dissatisfaction, ill feelings and reduced cooperation. This conflict is debilitating and should be discouraged and resolved (Amason, Hochwarter, Thompson & Harrison, 1995).

Given that many conflicts in Kiwi Cleaning Services become institutionalized through common attitudes, values and rituals, conflict can become part of the culture of Kiwi Cleaning Service without members being aware of its presence (Lewis, French, & Steane, 1997). It is not conflict itself that damages Kiwi Cleaning Service, but rather the extent, the type of the conflict, and the Kiwi Cleaning Service's willingness to face up to the existence of this conflict and adopt conflict-managing behaviors that will enhance, rather than harm, decision making.

Power refers to a capacity that A has to influence the behavior of B so that B acts in accordance with A's wishes (Robbins & Judge, 2007). Organizational exploitation, or the misuse of Organizational power, has numerous causes, some of which are easily explained, others which can be inferred from behavior (Thibodeaux & Powell, 2003).

In a conflict with superiors, subordinates have to react to opponents with a legitimate power position that gives access to more power resources than the subordinate's position (Hardy & Clegg, 1996). Superiors with a submissive strategy do not use ...