Affect of cultural issues on International Business3
Example of a culture clash:8
Example clash:9
Self Expression and Individuality9
Time9
Example clash:10
Listening with an open mind13
Non-verbal and Verbal behaviour13
Gestures14
Marketing Mistakes in International Business15
Eliminating marketing efforts when times get tight17
Not measuring results17
Putting all your marketing dollars in one area18
My company Examples22
Strength & Weakness23
Strengths24
Weakness24
Reference30
International business
Affect of cultural issues on International Business
Understanding cultural differences is a critical aspect of international business. An international manager is not expected to master the cultures of the world; however, understanding the ways culture affects business is necessary. When selecting markets for entry or as a source of supply, an international manager must become familiar with the specific cultural factors, business etiquette and issues involved in conducting business abroad (Hofstede, 2005). Every year thousands of people accept the challenge of working abroad with little idea of the experience that awaits them, the problems that will confront them and the cultural issues they will need to deal with when working abroad (Hofstede, 2005).
Doing business on a global basis requires a good understanding of different cultures. What works in your country might not work well in another, and could even be interpreted as an insult! And in your role as an international human resources professional, it's important to raise the awareness of cultural issues within your organization to ensure effectiveness (Hill, 2008).
The broad ideological framework of a country, corporation, or situation is the most important determinant of the cultural identity that people develop in a given locale (Triandis, 2004). The 'melting pot' ideology suggests that each cultural group loses some of its dominant characteristics in order to become mainstream: this is assimilation, or what Triandis (2004) calls subtractive multiculturalism. In contrast, when people from a cultural group add appropriate skills and characteristics of other groups, it may be called integration, or additive multiculturalism.
Multicultural communication, negotiation, and management, as well as other business practices, have gained significance in our global economy, easily reflected in our field's publications (see, for example, The Journal of Business Communication, and Journal of Business and Technical Communication) (Hall, 2001). The concepts, however, of cultural differences and their effects on communicating and doing business in the 1990s are complex, with several competing terms in use. In this article, I identify the terms for cultural differences and examine their implications (Hall, 2001). Then, I present two approaches to an assignment to introduce cultural issues to MBA students in business communication classes and the results of those assignments. My purpose is not only to suggest ways to incorporate an understanding of the impact of cultural differences into the business communication class but also to encourage more discussion about diversity within a focal culture and its impact on communication (Hall, 2001).
The terms multicultural and intercultural are often used in reference to the culture of another country. In Helen Sharp's "Challenging Students to Respond to Multicultural Issues" (2005), for example, each of the two case studies asks students to consider how an American will work in another ...