INFORMATION TECHNOLOGY

Information technology problem

Executive Summary

NOKIA provides services to families from offices located in both San Francisco and Oakland. NOKIA's technology challenges include unstable computers and networks, old computers, incompatible versions of office productivity software, a fragmented Internet web and email strategy, and a lack of training. In order to more easily share its data, documents, and other electronic resources, NOKIA should network its offices together to create an organization-wide network. This can easily be achieved by implementing Virtual Private Networking capable routers at each location (Follansbee, et al., 2007). This will allow users access to the network resources at each location. At the same time, NOKIA should adopt Microsoft Exchange as its email server and groupware package to facilitate better email management, group calendaring, and further information sharing across the organization. Finally, NOKIA should organize a technology management team to oversee these projects and to guide ongoing technology support and planning needs. A good technology management team guides the organization's use of technology, facilitates the planning process, and helps resolve recurring technology related issues.

Information technology problem

Introduction

The purpose of technology plan is to evaluate the Organization's (ORG) existing technology infrastructure and usage in order to make recommendations for future planning and direction.

Project Goals

The goal of this project is to help ORG better manage its technology by provide

* An inventory of Nokia's current technology assets.

* Documentation Nokia's needs.

* A prioritized plan, including a budget, for addressing these needs.

Methodology

Nokia consultants conducted an interview with Nokia's staff, examined its current technology assets and documented the results in this technology plan (Collins, et al., 2008). The plan includes recommendations based on specific needs identified during the assessment phase as well as information on practices that we recommend to small nonprofits hoping to improve their use of technology to achieve their mission. Nokia surveyed the current state of technology and followed up to review the survey findings and to discuss technology needs and priorities.

Nokia

The cellular telephone market's user base is expected to double in size over the next two years, and the upgrade market continues to expand. The growing market coupled with changes in technology has created fierce competition. Competitors differ by region, but the main aspect of competition is based on technology. Cellular telephones have already progressed from a first generation analog technology to the second generation of digital networks. The third generation is beginning to hit the market and allows for the exchange of data.

Nokia is a strong organization with many resources, yet they must still be concerned with the fast paced changes in technology (Bialo, Sivin, 2005). The market is comprised of many opportunities to expand and grow, but these possibilities are often coupled with risk.

Revenue through differentiation

Technology leadership is a key to making sure that Nokia's products differentiate from the competition by their superior quality and leading edge performance (Bernauer, 2005). Differentiation can be brought about in many ways, e.g.: the best power management, thermal durability and charging times; better sound and image processing and quality in ...