The implementation of the information technology in real business corporate mainly deals with the infrastructure of socio technical infrastructure of the workplace. Aux Bons Soins is one of the examples of ERP (Enterprise Resource Planning) implementation, and the frustrating situations that occur during the implementation process. The paper discusses the major causes of difficulties with the ERP project implementation at Aux Bons Soins and the key elements that led the project to success.
Discussion
The main aim for Aux Bons Soins while implementing ERP software was to integrate all of the company's functions and departments into single software. These functions mainly included HR, finance, and marketing (Bernier et.al, 2006). ERP implementation led to great success and improvement in efficiency for the company. We first discuss the major factors that led Aux Bons Soins' ERP implementation to success.
Time
The successful implementation was a result of various factors. First of all, the company did not speed up the implementation process. The management provided the implementation team with plenty of time, so the team became able to look into all the aspects of the older and to be designed system in detail. The availability of time helped the team in developing the understanding about the organizational structure as well as the ERP requirements.
Top Management Involvement
The high level management was deeply committed to the ERP implementation project. They played a significant role in developing the environment that accepted ERP implementation. They contributed to the implementation process by continuous monitoring.
The top management established a well defined project management team, which was given considerable independence in making decisions about the implementation process activities. The project management team was responsible for developing work and resource plan, and tracking the project timeline.
Departmental Implementation
All of the Aux Bons Soins departments were highly synchronized, which is ...