HSBC BANK WEBSITE USABILITY ISSUES

HSBC Bank Website Usability Issues



Abstract

As one of the world's leading financial services companies, HSBC's main contribution to the well-being of society comes through the contribution we make to economic prosperity by providing a broad range of financial services to our 125 million customers. We serve customers in four principal areas - personal financial services; commercial banking; corporate, investment banking and markets businesses; and private banking. HSBC's European operations contribute over 30 per cent of the Group's pre-tax profit, with the largest share coming from the UK, where HSBC Bank plc is one of the largest banks. In the UK, they also have a leading direct business, First Direct, as well as financial services through M&S Money and several consumer finance operations. In this report we analysed the HSBC Bank Website Usability Issues.

Table of Content

INTRODUCTION4

ANALYSIS4

EVALUATION OF WEBSITE5

HSBC SECURITY9

AUTHENTICATION10

REGISTRATION12

CONCLUSION13

REFERENCES14

HSBC Bank Website Usability Issues

Introduction

The Banking and Investment enterprise is one of the more comparable kind associations in today's marketplace. To decline cost and boost earnings the Banking commerce is going in the direction of the virtual storefront and away from its grass-roots of the “bricks and mortar” enterprise design. Like any business-to-consumer e-business project, the prime aim would be to evolve, function, and organise the e-business website to boost members of the organization's online clientele groundwork along with utilising the internet as an supplement device and advantage for other more customary Banking customers. In this paper we analysed the website of HSBC bank.

 

Analysis

If your clientele will not find what they desire and purchase it securely, rapidly, and effortlessly they will just proceed elsewhere. Before a Bank or buying into firm can launch an e-business website, the business should construct an e-commerce website. Team D will reconsider and recount the “look and feel” of three Banking and buying into websites and how they disagree from each other. Team D will furthermore assess each website on alleviate of navigation and functionality (Kotelly, 1997).

Evaluation of Website

The website conceives for HSBC Bank both have easy colours for sheets that are very easy to read. However, HSBC Bank website colours are a bit bolder. Even with the distinction, they are all very easy to read and understand. The graphics on each location were fast-loading; only one location (HSBC Bank.com) triggered a popup blocker observe (www.hsbc.co.uk).

Every location was very easy to navigate. I was adept to get from one part of the location to another with just the one bang of the mouse. There were choices accessible to come by more data if required, but most of the subsection discovered on the dwelling sheet provided ample minutia to find and recognise each connection or service accessible to the consumer.

The sites are alike in functionality. However, HSBC Bank doesn't have its own seek engine—at smallest not on its now constituent dwelling world broad web page. Each boasts a full variety of services. HSBC Bank Financial is a full service and completely integrated economic services ...