The balanced scorecard is a strategic administration set about evolved in the early 90s by two men, Dr. Robert Kaplan and Dr. David Norton. With the introduction of the balanced scorecard, Kaplan and Norton wanted to conceive a new, coherent strategic device to advance upon preceding administration advances which were usually vague.
The balanced scorecard is an administration scheme that integrates the use of metrics for assessing diverse facets of an organization's performance. These measurements are categorized under four very broad perspectives of looking at how an association works: the economic, clientele, interior enterprise methods, and discovering and ...