How Powerful Is The Effect Of ''Green Brand'' On Customer Loyalty?
Abstract
The reason of this paper is to analyse, present and potential buyer insights, buy intent and parent emblem evaluation due to green emblem line and class additions by marketers of established (non-green) emblems for goods with high vs. reduced seen ecological impact. The paper investigates answers to online reviews by 602 pet-owners at communal networking websites. The quasi-experiment advised seen ecological influence of centre merchandise, parent-brand client rank, and green elongation scheme (line vs. category). Brand elongation evaluation, buy intent, and parent emblem evaluation were then measured. Results propose that buyers are more expected to buy green additions of goods with high seen ecological influence and that present buyers favour green line additions to green class extensions. Both have alike reciprocal influence on parent emblem evaluation amidst present consumers. The facts and numbers have external validity but need the command likely in lab experiments. Future study should replicate the study in other merchandise categories. Managers of established emblems should address emblem additions of goods affiliated with high ecological influence only. This paper examines managerial significances of line vs. class elongation schemes for green emblem additions of established brands.
Table of Contents
Abstract2
Table of Contents3
CHAPTER I5
Introduction5
Research Hypothesis7
Research Objectives8
CHAPTER II11
Review of Related Literature11
Conceptual background and hypotheses11
Categorization and schema processes11
Brand Extension12
Brand personality as a measure of core brand evaluations15
Extension fit and brand personality18
Core brand quality and brand personality20
Brand familiarity (covariate)20
Adoption drivers of eco-friendly products21
The role of perceived fit on brand extension evaluations23
Influence of parent brand user status on evaluation of green brand extensions25
Reciprocal impact of green brand extensions on parent brand26
Social networks and the green consumer28
CHAPTER III30
Research Methodology30
Empirical context and method30
Study design31
Survey instrument and measures31
CHAPTER IV34
Data analysis and results34
Sample and descriptive statistics34
Data checks34
Hypothesis tests35
CHAPTER V39
Conclusion39
Reference45
Figures and Tables51
CHAPTER I
Introduction
The past decade has witnessed an explosion of commercial and organizational research activity related to sustainability and green initiatives. Research from the Natural Marketing Institute (NMI) estimates the market size of the environmentally-sustainable or green products to reach $420 billion by 2010 (Bonini and Oppenheim? 2008). While environmental associations with existing brands has become a generally accepted way of enhancing brand equity and gaining competitive advantage (Montoro-Rios et al.? 2008)? current research shows that a growing number of consumers are distrustful of firms “green-washing” efforts? including adding environmental claims or labels to existing products and overuse of such terms and descriptions as “environmentally friendly” and “natural” (Karna et al.? 2001). A 2007 study by TerraChoice Environmental Marketing Inc (“The Six Sins of Greenwashing”) examined 1?735 environmental product claims and found that all but one were misleading or false (Bonini and Oppenheim? 2008).
Background of the Study
As an increasing number of organizations aspire to “go green”? companies are challenged with distinguishing their products and services in an increasingly crowded green marketplace. Firms with established brands are increasingly leveraging the equity associated with their core products to launch green brand extensions? either as line extensions or category extensions. Green line extensions involve developing a sub-brand within the same product ...