1) Wong formed relationship requesting to arrange tour to adhere their course. Admiration from the preceding school visited them and gracious link and memories with the Wright and trip of every summer indicates the face saving.
2) A constructive respond was given to Wong as he was asked to give the dates for appointment and reservation. And he was being assured a superior service as talked about in the case.
3) Wong was worry about the care of the children and with relation of previous experience; he confirmed the problem and mishap occurred last time. He ...