Emirates Airline is one of the largest airline companies all over the world. The airline is recognized with its unmatched and efficient services. It operates almost in all regions of the world, which makes it the priority of the customers. Currently, it contains 153 modern aircraft crossing the skies to 110 destinations in over 65 countries, transforming Emirates into a formidable group of travel and tourism. The airline employs 39 000 people (among them 9,000 flight attendants) of 120 different nationalities, proving to be a company totally focused on globalization. Almost 40% of the traffic volume of the Dubai International Airport refers to aircraft Emirates, who performs on average 2400 weekly flights (Abedelazez, 2011). The group's impressive portfolio includes the highly awarded airline, a division of managing travel and entertainment, an international business support services onshore, an IT developer for airlines and international cargo transportation are considered one of the best in the world. Their units were recognized with revered more than 400 international awards.
Emirates Airline attracts new with a differentiated and impeccable services. For instance, in first class, the passengers are installed mini-suite doors, there are treats to help pass the time: a mini-bar, Internet access, individual screen of 23 inches (1,200 channels offering audio and video on demand with ice-winning entertainment system digital screen), and system message on the seats, plus vanity, mirror and wardrobe. The menu includes entrees made with caviar and dishes only found in the best restaurants, like shrimp in avocado. In Brisbane-Singapore route, for example, ribs braised stylish Asian and fried lobster with black bean sauce reflects the intense flavours of local markets. At bedtime, the passenger receives a pajama. The privilege to travel in First Class is not for everyone: beyond the limited number of seats, the price is $ 10 000. In Business Class, the seats also turn into beds and are equipped with automatic massage. In addition, the airline provides complimentary transportation in chauffeured cars, coming and going to the airport. In Economy Class, passengers can enjoy the exquisite cuisine of Emirates, including complimentary drinks, even beyond entertainment content available in other classes (Abedelazez, 2011).
Background - History
It all began in 1985 in Dubai - UAE, Sheikh Ahmed bin Saeed Al Maktoum decided to create an airline with the aim of competing with Gulf Air was founded Emirates Airlines. When the airline made its maiden flight on October 25 from Dubai to Karachi in Pakistan, its fleet had only two operating aircraft: a Boeing 737 (leased from Pakistan International Airlines) and an Airbus 300 B4 also rented the same company. Before long, the government of the UAE to purchase 2 Boeing 727-200 Advanced. These four aircraft were used until the arrival of new Airbus A300 and Airbus A310. In June 1990 started operations to Singapore, Tehran (Iran), Riyadh (Saudi Arabia), Bangkok (Thailand), Manila (Philippines) and Manchester (England).
In the years following its route network was expanded with the opening of new routes to mainland Europe, Asia and ...