EFFECTIVE COMMUNICATION

Effective Communication

Effective Communication

The effective communication is “relevant information that conveys to the concern people in a style and forms that are visibly and clearly understand to the concern people at the right time”. It is emphasized that communication is a vital process in any setting and plays role as a key element to motivate people. Communication should be two-way process, so that the other individual feels that he or she is involved in the decision conversation this make him or her feel positive and more devoted to the talk. A common and effective view to adopt the effective communication at is by following the concept of the 5Cs,

Clear

Confidence

Considerate

Correctly

Compliments

These key strategies are very useful to introduce an effective communication, these are concise on the rule that whatever is communicated it should be clear enough (choose simple and easy words), be assured about the communicated speech, should be approved means everyone has same information, should be understandable and comprehensible and in the end make a transparent positive relationship between communicator and communicate. It is more ideally than practical one because, lacking or gap between communications mostly occurs which may cause of misunderstanding among the employee as well employer which may lead severe conflict in an organization. And these causes often due to poor management of communication.

Face to Face Communication

Face to face or Interpersonal Communication can be defined as the exchange of messages between two people. In the workplace people are often more concerned with the number of connections they make, rather than the quality of those connections. Effective interpersonal communication is a two way, exchange that must involve good intrapersonal and nonverbal communication, as well as active listening (Spitzberg, 2000). There are seven parts of every interpersonal exchange:

Sender or Encoder - The person that creates the message for the intended receiver.

Message - The information being sent from sender to receiver.

Channel - How the message travels from sender to receiver.

Environment - The context in which the communication occurs, including time, place, and circumstance.

External/Internal Noise - Interference that is either part of the environment or inside the mind.

Listener or Decoder - The person receiving the message.

Feedback - Messages sent from listener back to sender that evaluate the original message.

An important technique is using supportive communication rather than defensive communication. Whereas defensive communication is blame-centered, competitive, and uses the accusative "you," supportive communication is problem-centered, cooperative, and uses the descriptive "I." Supportive communication is open to differing perspectives, while defensive communication is self-centered and closed-minded in nature.

Active listening is the most important part of any interpersonal communication. Listening is an acquired skill that takes years of practice to master. Over the course of a day, people spend more time listening than they do speaking, reading, or writing (Hullman, 2004). Americans live in a high-context society where people feel a consistent need to express their viewpoints. It is no wonder, then, that good listeners are rare and valued members of society.

Listening requires four human elements: mind, ears, eyes, and ...