DIFFERENTIATION BY VALUE

Differentiation by Value

Differentiation by Value

Create one table for each (MVCs, MGCs, BZs, and Migrators), displaying the index, measures, and weights of each element.

MVCs

Index

Measures

Weight

encompassing programming tool

helps programmers and developers

20

blue print

helps coders

25

flexibility

it separate interfaces for the program logic

15

MGCs

Index

Measures

Weight

Identifying Customers

Use surveys to identify customers

20

 

Allows the manger to target your audience

 

Differentiate Customers

Repeat customers

25

 

Categorize customers

 

Customer Satisfaction

Customize for the consumer

30

 

Technology

 

 

Dealing with angry customers

 

BZs,

Index

Measures

Weight

Lead Management

Easy to use and highly effective

10

eMail Marketing

Make your brand message resonate

20

eNewsletter

keeping customers maintain top-of-mind brand awareness

25

Migrators

Index

Measures

Weight

Bid Preparation

Responding to the early stages of tenders

25

Customer Retention

Assessment of Call Centres and Customer Management Systems

30

Outsourcing

Advising on the preparations and transfer of systems for outsourcing

15

Preparing Contracts

Evaluation ...