A survey usually originates when an individual or institution is confronted with a business problem and the existing data are insufficient. At this point, it is important to consider if the required information can be collected by a survey. If you need input from a number of people, must get results quickly, and need specific information to support business decisions, then a survey is the most appropriate technique.
Many studies start with a general hope that something interesting will emerge, and often end in frustration. A careful survey plan will help you focus your project, while guiding your implementation and analysis so the survey research is finished quicker. You can then concentrate on implementing well-supported decisions.
A well-designed plan answers the following questions:
Questions
Benefits
What will be learned?
Generate data that answers the business questions you have
How long will it take?
Keep the survey project focused and on schedule
How much will it cost?
Anticipate direct and indirect project costs
You can only answer these questions if you draft a plan prior to implementing your survey. Hence, an integral part of a well executed and a successful survey is the " planning quality."
Creating Effective Survey plan
Depending on the scope of your survey, there could be many interrelated issues. Every survey plan should include consideration of the following six areas:
Survey Value
Survey Cost
Defining the Project
Defining the Audience
Defining the Project Team
Project Timeline
Survey Value
The first step in defining your survey project is to understand its scope and importance to your organization and how the information you gather can realistically benefit your work. Survey value depends on three main factors. They are:
A clear definition of the decisions you need to make
The relative cost of making an error in those decisions
The amount of uncertainty the survey will reduce
Defining the Project
At this point, you need to plan the elements of the survey process and define the project. By setting a measurable objective, you can learn the effectiveness of your survey and it will help you in reinvesting the information you learned for future surveys. A good example of an Objective Statement would be:
Measure site visitor demographics daily for the next eight weeks to see how effective our online advertising campaign is at drawing our target audience.
Calculate how long the survey will take, including time to invite the respondents, gather data, enter and ...