CULTURE & ITS IMPACT ON BRITISH POLICE FORCE

Culture & its Impact on British Police Force

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Culture & its Impact on British Police Force

Table of contents

Introduction3

Explanation4

Research model and hypotheses5

H16

H26

Studies of Police Culture7

Quality of Service9

Towards A Definition of Culture by Schein10

Quality of Service and Behaviour in British Police Culture12

Conclusion16

References18



Culture & its Impact on British Police Force

Introduction

Team-oriented culture is a significant determinant of knowledge sharing and hence performance in police investigation units. Individual detectives that are concerned with the group involved in the investigation characterize a team culture. A typical feature of policing is team cooperation and cooperation to solve criminal cases, which is of benefit to solving the crime. Partnerships among police officers tend to last for years, when they have experienced both successes and failures together. At the same time, they feel a strong sense of identity towards the unit. Both group orientation and cooperation are important dimensions of team culture. (Schein, 1990, 54-67)

In contrast, team culture stimulates detectives to work together to solve crimes. Organized crime such as terrorism, economic crime such as corruption, and global crime such as trafficking cannot be solved by the lone Sherlock Holmes. Traditional homicide could. In the questionnaire, there was an open-ended question concerning stimulating challenges in police investigations. Many respondents mentioned aspects of team-oriented culture. Here are some examples:

• working with other officers to reach the goal represented by the case;

• working with colleagues as a team;

• adapting to new groups to solve a crime;

• putting together a successful team;

• learning from colleagues with other backgrounds on the team.

Team-oriented culture is found to be successful in many kinds of modern knowledge organizations such as police investigation units. An interesting example is the law firms. The glamorous single defense lawyer does not exist anymore. He or she works in a law firm, where there are partners and associates that share knowledge to work better for their clients. (Schein, 1990, 54-67)

Explanation

In the early 1990s, the Police service began in earnest to talk of quality in police services and adopt terminology used in other service sectors regarding quality initiatives. The establishment of the Association of Chief Police Officers (ACPO) Quality of Service Committee in 2003 is one indication of the rise in interest in quality issues and is set against a backdrop of similar initiatives. Performance Indicators driven by ACPO, the Home Office, Audit Commission or individual Police Forces were given considerable attention in the Home Office Police Research Group's newsletters and reports. Performance Indicators published by the Audit Commission (2005) enabled comparisons to be made between police forces. Among individual Forces' initiatives were: introduction of quality circles in Gloucestershire in 2002; staff awards for good service in West Yorkshire in 2004; realignment of resources in Cheshire in 2004 following a public attitude survey; Dorset police publicity leaflets setting out the level of service the public could expect; development of interest among South Yorkshire Police in 2006 in the European Foundation for Quality Management model. (Schein, 1990, 54-67)

The study ...