Management and Organizational Behavior is the most important and integral part of every organization. The way a Management department runs, profoundly affects the whole organization. If a company has a flexible, highly skilled and strong management and workforce then it will surely be successful. The management of an organization shapes up the organizational behavior. The environment and climate of an organization is a very essential element in the proper running and working of the system. There are several factors that influence the organizational behavior amongst the employees. This paper will discuss the most significant factors that have a major influence on the agency. The main focus of my agency is to maintain a professional conduct and to ensure that all the employees of the agency provide quality work. There are several factors which has a strong influence on the good performance, productivity and environment of the agency.
Leadership in the Agency
The top management involves more authoritative relationship that flows from top to down. On the other hand, leadership involves more influential relationship between the employees of the employees. The management and leadership style in the agency is supportive style. This style focuses on rendering support and providing confidence to agency members that have been identified to have the skills and abilities but with little confidence to actualize themselves (Buchanan & Hucynski, 2007). The communication mode in this case puts the manager on the same level with the employee where the two communicate as colleagues. This style is only effective where the manager emphasizes on the application of a one-to-one communication between him and the employee he wishes to provide support for. This style call for the managers to be good communicators and good listeners to ensure effective communication and subsequent realization of intended objectives. ...