CONTROVERSIAL ISSUE

Controversial Issue

Controversial Issue

Introduction

Controversial issues may take at any place or situation. One of the places where such issues can take place is an organization. Controversial issues in an organization may range from conflicts between employees, racial discrimination, illegal activities, unethical practices etc. in case of conflicts due to discrimination, mediation can be used to bring harmony between parties to a conflict.

Mediation is defined as a structured method of conflict resolution in which trained individuals, called mediators (impartial third parties), assist people in dispute (the parties) by listening, facilitating communication, and promoting voluntary decision making by the parties in ...