CONSOLIDATED EDISON

Con Edison: Safety Procedures Is a Benefit to Their Overall Well Being

Declaration

In writing this study? I have cited all published sources used? including Internet sources? as follows:

The sources are also clearly indicated for material summarized or paraphrased from the work of other writers.

Sources are indicated at the point in the text where the material is used? either through a reference in the text or through a footnote? as well as being listed in the bibliography.

I may have discussed the study with others and used advice and suggestions from others in writing it? but the study is my own original work and is neither copied from another source without proper acknowledgement? nor written for me by another person? in whole or in part.

Signed _______________ Date __________________

Acknowledgement

I would take this opportunity to thank my research supervisor? family and friends for their support and guidance without which this research would not have been possible.

Abstract

In this study we will be studying Consolidated Edison company with respect to its employee safety policy. While most Con Edison employees would view safety procedures as a benefit to their overall well being, many employees, like myself, believe that the “Time Out Policy” although underused can help reinforce an employees safety. This paper firstly introduces the problem, will talk about the organizational background and safety policies. For this study we have employed survey method for data collection and analysis; a questionnaire has been prepared for this research and its analysis summary can be found in the Appendices. We have also explored safety management procedure of Consolidated Edison company in contrast to other companies. Lastely we have concluded our study by giving some recommendations.

Table of Contents

CHAPTER ONE: PROBLEM8

Consolidated Edison: Historical Background8

Mission and Vision of Consolidated Edison9

Introduction to Problem9

Background of the Problem10

Description of the Problem11

A Time Out Can Save A Life11

Significance and Importance of the Problem12

Scope of the Problem12

Conclusion14

Example of Scenario15

CHAPTER TWO: RESEARCH16

Introduction16

Complacency16

Four States or States of Being17

Rushing17

Frustration17

Fatigue17

Complacency18

Hazard Awareness19

Peer Pressure20

Safety Incentives22

Incentive Program22

Safety Incentive Programs23

The Survey Sample25

The Questionnaire and Interview25

Data Collection Procedure28

Company Size and Main Activity29

Conclusion31

Case study32

Case Histories32

Setting The Right Safety Goals32

Building Worker Involvement To Promote Safety33

Creating An Easy-To-Follow-System34

CHAPTER THREE: ORGANIZATIONAL MANAGEMENT ANALYSIS35

Introduction35

Management Obstacle: Culture37

Management Obstacle: Training Awareness38

Corporate Safety Procedures and General Safety Instructions39

Union/Management Committees39

The Time Out Program40

Management Obstacle: Communication41

Strategies To Overcome These Obstacles42

Standards42

Procedures42

Communications43

Training43

Performance Monitoring43

Risk Management44

Auditing44

Performance Improvement44

Rewards and Discipline44

Reporting Without Retaliation45

System Oversight45

Emergency Preparedness and Response45

Job Site Protection46

Conclusion46

CHAPTER FOUR: SOLUTION TO THE PROBLEM48

Plans and Programs49

Comprehensive Training Devoted to Working Safely50

Corporate Safety Procedures and General Safety Instructions53

The Time Out Program53

The Close Call Program54

Open Communication55

Conclusion56

Proactive Initiatives56

Improved Firefighting Techniques for Electrical Equipment57

CHAPTER FIVE: CONCLUSION? RECOMMENDATIONS AND PERSONAL REFLECTION59

Key Findings & Recommendations59

Company Profiles59

Responsible Officer See Appendix A: Questions 1 & .259

New employees See Appendix A: Questions 5 & 6.60

Recommendations61

Training Courses61

Fact Sheets61

Workforce profiles62

The Induction Process See Appendix A: Questions 7 to 1062

Cultural and Literacy Issues See Appendix A: Questions 10 to 1663

Recommendations64

OHS Information66

OHS Assistance See Appendix A: Questions 17 & 1866

Printed OHS Information See Appendix A: Questions 19 to 2667

OHS information required as a high priority See Appendix A: Question 2770

REFERENCES73

Appendices76

Appendix A76

Appendix B86

Appendix C93

CHAPTER ONE: PROBLEM

Consolidated ...