COMMUNICATING BAD NEWS

Communicating Bad News

Communicating Bad News

Delivering bad news, if broadcasting up, down, or over the association, is a tough task. Two inquiries often arrive to brain on this dilemma:

(1) How to structure the awful report note and

(2) How to broadcast the awful news.

The best way to structure a awful report note is to response the strong inquiries up front. For demonstration, if a supervisor should broadcast layoffs, he should response his employees' exact inquiries first other than trounce round the bush. The employees' inquiries will probable be: How does this sway me? What is my severance package? When will this ...