Change Implementation Strategies: Case of TUMI

by

ACKNOWLEDGEMENT

I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible.

DECLARATION

I, [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

Signed __________________ Date _________________

ABSTRACT

This research studies the case of TUMI based on the change model of Kurt Lewin. It defines the concepts of change implementation plan and employee development. Based on these theoretical frameworks, the research identifies the problems faced by TUMI in implementing change. This research adapts the qualitative methodology approach which helps in indentifying and interpreting different phenomena. Furthermore, the research suggests different strategies through which TUMI can implement change.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1 INTRODUCTION1

Background1

Purpose2

Problem Statement2

Research Questions3

Theoretical Framework and Research Design3

Audience for Project4

Summary4

CHAPTER 2: LITERATURE REVIEW5

Introduction5

Definition5

Organizational Change5

Communication Plan7

Employee Development Plan7

Change Implementation Plan8

Topic and Problem Information8

Theoretical Framework Topics Areas9

Summary9

CHAPTER 3: METHODOLOGY10

Introduction10

Method of Inquiry10

Steps in Finding and Evaluating Information11

Data Collection Method11

Data Analysis Procedure12

Summary12

CHAPTER 4: FINDINGS13

Introduction13

Findings13

Summary17

CHAPTER 5: CONCLUSION18

Analysis and Implications18

Relationship of Findings to Research Questions20

Limitations of Study21

Future Research Efforts22

Summary22

Conclusion23

REFERENCES24

CHAPTER 1 INTRODUCTION

This chapter provides the background and purpose of this investigation, providing an understanding of the recently recorded growth of the Peruvian mining market. This chapter will also provide a brief history of TUMI Raise Boring the subject of this investigation. This chapter will offer the problem statement, theoretical framework, and research design which will unveil a solution for TUMI'S inability to respond to the growth of the Peruvian mining sector. Lastly this chapter will identify the audience or persons of interest.

Background

Minerals are essential for the survival and continued flourishment of humanity; they are in everything that humans use: clothing to roads, cars, heating, cooling, tooth paste, metals, energy, and list would go on forever (academic.emporia.edu, 2001). Mining is amongst the largest industries in the world, which leads to large investment by some of the biggest companies and most powerful countries in the world. Peru is amongst those countries recording 60% of its annual exportation from minerals which leads to an annual revenue of 21 billion US dollars (stae.gov, 2011). TUMI Raise Boring “TUMI” is a subsidiary company of Stu Blattner Inc. (SBI) which was originally founded in 1998, with only one raise bore machine and only as a contractor not a manufacture (TUMIRaiseBoring.com, 2011). The mining market all but vanished in the United States, in reaction to this turn of events SBI decided to change its name to be more culturally acceptable and went where mining was flourishing, Peru. TUMI has manufactured 75 raise bore machines to date which may not seem like a lot, but is the second largest manufacture of raise boring equipment in the world and are the only currently the only one in the world that manufactures all accessories used for the raise boring ...