BUSINESS PROCESS MANAGEMENT

Business Process Management

Business Process Management

Introduction

The starting point for successful process management is the first corporate strategy. In order to create the conditions to be able to implement them successfully, the value-added processes shown to be aligned and adjusted, so it goes to the mastery of complex business processes in companies.

Pete is running his business of handheld devices like mobile phone. It is used to measure the resting and active pulse rate. He is new to his business and is in his late 40's. It is very important for him to develop proper Business Process Management for his Business. It is imperative to have a Business Process, which is followed by management, hence even if management changes, employees are aware of the process, which they can follow. It will enhance the efficiency of the operation and processes and will improve the quality of management and operations.

Business Process Management and Strategy

Gulledge,Thomas & Sommer (2002, p. 364) defined Business Process Management (BPM) as a business discipline, which aims to improve the efficiency of an organization through the systematic management of their business processes. It aims to improve the performance of any organization based on the continuous improvement of business processes. This methodology is being imposed on organizations from all sectors, due to operational efficiency and adaptability generated that allows face new requirements and customer context.

The Business Process Management has fully developed autonomous disciplines. On the technical level, we can talk about integration of Workflow Management Systems with various Knowledge Management Systems. In order to establish effective business processes, companies implement business process management (BPM) increasingly as a strategic tool of management. The majority of the BPM processes are based on IT systems that help an organization to overcome problems. This is from a commercial perspective, the goals of the individual operations defined by the management. In order to evaluate objectively and the quality of these sub-processes, it is important to identify and monitor KPIs (Key Performance Indicators).

In the context of process improvement, Business Process Management BPM is one of the trends in management, which enables collaborative measures and systematic management of all business processes of a company.

The benefits of BPM for organizations are extensive. It provides visibility to managers on the dynamics of the processes carried unconsciously by the team of organizations and enables rapid modification through technology tools to accelerate the adoption of the change in the way companies operate.

Information Technology helps Businesses to automate their tasks, and develop a procedure for every task. This technology helps in adopting BPM, which could be termed as a new category of computer system. These systems specialize in managing business processes.

The decision to improve business processes as a way to achieve greater performance and results of the companies is not a new issue. Since the beginning of the century, management have been addressing the processes with different methodologies in order to raise the financial performance of firms. But over time these initiatives have addressed the problem of improvement ...