BUSINESS PROCESS ANALYSIS AND DESIGN

Business Process Analysis and Design

[Writers Name]

[Name of School or College]

ABSTRACT

In this study we try to explore the concept of business processes in a holistic context. The main focus of the research is on analysis of the business processes as well as on their design and its relation with the business performance. The research also analyzes many aspects of process automation and tries to gauge its effect on the performance on the business processes. Finally the research describes various factors which are responsible for good performance of a business through process automation and how existing processes can be improved through re-designing of the processes.

TABLE OF CONTENTS

ABSTRACTII

CHAPTER 01: INTRODUCTION1

Background of the Study1

Significance of This Study2

Thesis Statement2

Purpose of This Study2

Aims and Objectives of the Study2

CHAPTER 02: LITERATURE REVIEW2

Elements Which Represent Business Processes or Systems2

Shared Input2

Producer / Consumer2

Shared Output2

Business Process Management2

Re-Engineering Business Process2

Methodology for the Re-Engineering2

Redesign: Using the Diagram as a Model2

Business Design Process2

CHAPTER 03: METHODOLOGY2

Research Design2

Literature Search2

CHAPTER 04: DISCUSSION2

Extension of Existing it Systems2

Purchase of a Specialist BPA Tool2

Purchase of a Business Process Management Solution with BPA Extensions2

Purchase of a Middleware Solution2

CHAPTER 05: CONCLUSION2

Organization as a System2

Business Process2

Business Process Analysis2

Business Process Design2

Stages in Business Process Analysis and Design2

System and Value Chain2

CHAPTER 01: INTRODUCTION

Background of the Study

A business process is a set of reasonably linked commercial activity that combines to convey something of worth (for example information, services, products or goods) to a client. Whereas; a business process design is the technique by which a firm defines and realizes the organizational activities that allow it to perform certain functions (Obermeyer & Pinto, 1994). Designing a business process is related with planning a business' processes to assure that they meet customer requirements and are effective, optimized and support and sustain the growth and development of organization. A well-planned process will deliver greater productivity and enhance efficiency. (Huxhold, & Levinsohn, 1995) The common plans mostly behind business process design projects are:

New business opportunities

Business process integration and automation

Operational performance improvement

Cost reduction

Customer and supply chain management

Business process design generally takes place as a former, vital period in these plans, rather than as an end in itself. (Sexton, and Van Auken 1985, pp. 7-15)The goal of the overall project is to implement business change, whether that change is primarily organizational (improve the business' operating processes), technical (implement or integrate software systems), or a combination of the two. In a process improvement project, the focus of the business process design phase is to streamline the process: to understand and measure the requirements, and to eliminate the risk of losing value through inefficient or inappropriate activities. In a technology implementation project, the focus is on understanding the processes that are being automated, and ensuring that the appropriate technology is selected, configured and implemented to support them. (Schaper, & Volery, 2004)

In this study analysis of business process and its designs would be performed as to mention the importance of the issue. The study would highlight the importance of business process integration and automation. This is one of the ...