Brief

Alternative Dispute Resolution

It is a process of resolution which is inclusive of the processes and the techniques which function as a way the parties who have disagreements, work with each other to reach an agreement mutually without getting involved in litigations (adr, 2012).

The term is a collective one and used in the different manners in which parties can come to a settlement of their disputes with or without the help of a new party or person.

What it involves

Giving respect that is, understanding the visitors' feeling but remaining absolutely neutral.

Actively listening

Giving and helping in understand any information for instance rules and ...