I am extremely sorry for the inconvenience and I apologize on behalf of the Solid Waste Management Department for the act of irresponsibleness of concerned Solid Waste management Department Engineers, due to which you had to suffer. We do understand your concerns regarding the issue for which you have been calling our department repeatedly concerning the actions of related Engineers. Last week was the worst operational week in department years of history. Following the severe weather, we subjected our clients to unacceptable delays, ...