This paper is based on a case study regarding a company called Hair Cut. This company is engaged in providing services to local inhabitants of New York. After consulting the attachment provided, there are two major problems facing the company even it has got a positive outlook and a huge diversified customer base but the growth of the company has come to be stagnant due to lack of communication within the organization and the lack of hierarcheal command of the staff members. The company mainly focuses on a family-oriented and rigid approach ...