[Aligning Industry Standards and Frameworks like COBIT, ITIL and ISO 27001]

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Acknowledgement

I would like to acquire the chance of showing gratitude towards my research supervisor, friends and family for all the support and guidance without which I feel that this research would have never been achievable

DECLARATION

I, [type your full first names and surname here], assert that all the information of this thesis stand for my own singlehandedly efforts, and that thesis has not formerly been submitted for any academic examination in accordance with any criterion. In addition, it represents my own estimations and not essentially those of the University.

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TABLE OF CONTENT

ACKNOWLEDGEMENT2

DECLARATION3

CHAPTER 1: INTRODUCTION5

Background of the research5

Rationale5

Aims and Objectives6

Significance6

Research Question6

Ethical Concern6

CHAPTER 02: LITERATURE REVIEW7

COBIT7

ITIL7

ISO 270018

CHAPTER 03: METHODOLOGY9

Research Design9

Literature Search9

CHAPTER 04: ANTICIPATED RESULTS10

CHAPTER 05: CONCLUSION11

REFERENCES12

APPENDIX15

CHAPTER 1: INTRODUCTION

Background of the research

Almost every business wants to adjust them self accordingly, to meet the conditions, to suit practices and standards which serve their requirements individually. The paper will describe all the guidelines and procedures through which one can have the idea that what how the organizations align them self with the ISO, COBIT and ITIL for the aspects of service management. The IT industry need to constantly grow the adaptation of the best practices to be able to deliver better reliability and quality in the business environment and would be able to respond accurately to the contractual as well as regulatory requirements. (Van 2004 14)

Rationale

For the realization of the best practices value to the business, the communication in IT services must be two-way, as the mutual experience between the service provider and the customer should exist for the effective usage. Further concerned stakeholders, like senior executive, regulators, auditors and board, must be interested in knowing that whether the IT investment is delivering value and is protected properly

Aims and Objectives

The aims of the research are to find out how the companies enable themselves to align with the industry standards like COBIT, ITIL and ISO 27001 to meet today's dynamic and complex business environment.

Significance

A lot of IT companies are making use of the structures and measures for dealing with the issues related to the security of data. All the standards play a vital role for the general security plans and perform very unique functions.

Research Question

How do organisations are able to align industry standards and frameworks like COBIT, ITIL and ISO 27001 to meet today's dynamic and complex business environment

Ethical Concern

Researcher is completely cognizant of the ethical matters engaged in this work. Responsibility for all methods and ethical matters associated to the task rests with the primary investigators.

CHAPTER 02: LITERATURE REVIEW

COBIT

In 1996, COBIT was designed in correspondence with the Institute of IT Governance and Control and Audit Association Information Systems. COBIT is a structure for audit managers, users and IT, and security. It gained importance that it results as commander for the diagram, facts and figures as well as the associated risks. (Security management 2005 36)

The COBIT structure comprise of a device for accessing the feasibility of processes related to ...