Lee. S, (2011), “Evaluating Serviceability of Healthcare Services capes: Service Design Perspective”, Data Retrieved: http://www.ijdesign.org/ojs/index.php/IJDesign/article/view/919/347 on 9th Nov, 2012
Summary
As the developments are being made and new technologies are being created, the health care services are changing as well in order to fulfill the requirements of the patients that avail the services. Many interests have been noticed in this specific area to improve the over all services that the healthcare providers give. This was done with the help of designing certain business strategies like design thinking, services capes, service design etc. The main approach that was ...