Toyota is among the world's best manufacturers, but it also faced a huge crisis when it is one of the famous automobile faced the problem of poor quality. They have to recall millions of their automobiles from the market just because of accelerator problem. The cause behind this problem has been analyzed through fishbone diagram and Flow chart (Greto, Schotter, & Teagarden, 2010).
Fishbone Diagram
Japanese employees Suppliers
Foreign Employees Company itself No Reporting
Poor quality No feedback from foreign plants
Lack of Quality Assurance lack in getting customers output