Recommending a Performance Appraisal System

Recommending a Performance Appraisal System

The performance grading form recommended and elaborated below has been designed to allow the assessment of a front-line supervisor (Bacal, 2012). The form has been created after a careful consideration of the factors that are of relevance for managers (Larsen, 2009). Factors have been divided into two specific areas: the first being roles/responsibilities and the second being behavior/capabilities (Shrivastava & Rai, 2012; Yee & Chen, 2009).

Performance Grading Form to Assess the Front-Line Supervisor's Performance

Exceptional

Good

Moderate

Minimal

Unacceptable

Roles / Responsibilities

Manage quality of service

O

O

O

O

O

Meet employee productivity targets

O

O

O

O

O

Facilitate team communication

O

O

O

O

O

Manage change in our team

O

O

O

O

O

Appropriate reward and recognition

O

O

O

O

O

Assist others

O

O

O

O

O

Achieve employee ...