Organizational Learning and Effectiveness

Organizational Learning and Effectiveness

Introduction

In the 1980's the concept of organizational learning and learning organization emerged and gained immense importance. The whole concept of organizational learning is about action learning process which utilizes small groups and statistical evidence which divert positive energies (Garratt, 1999). This has also been used in quality control systems in different organizations such as the SPC (Statistical Process Control) and the PDCA (Plan Do Study Action) model. The concepts included in organizational learning encompass different concepts and problems. The concept of learning organization starts from learning individuals where individuals are motivated to learn ...