Organizational Behavior

Organizational Behavior

Introduction

CVS Pharmacy is the virtual medical store and multinational business. The company has virtual existence in the business environment. In the contemporary business world where organizations face cut-throat competition, gaining a competitive advantage is the prime objective of every company. This paper discusses the culture, modes of communication, nature of authority, motivational techniques, areas of EQ incorporated, and components of virtual organization. The company can prosper if these factors are considered in virtual business and the employees work in a collaborated manner. However, CVS Pharmacy experience issues and challenges in business.

Discussion

Type of culture (Pluralism, Dualism or Salad bowl)

The culture in CVS Pharmacy can be considered as salad bowl due to mix cultures prevailing in the organization. The pluralism refers to the culture where various groups hold the cultural identity but it differs from dualism. Salad bowl is the mixture of several cultures in the organization which often works together regardless of any sort of limits or cultural boundaries. This is the most preferred type of culture within the multinational organizations in order to prosper and flourish. The advantages of salad bowl include the open communication between cultures and convenient information flow without any significant cultural barriers. Therefore, the modern companies these days highly recommend the salad bowl culture in organization.

Factor in shaping the identity of the person considered to be the influence of culture. Every culture has a certain set of social norms and shared values. This set is common to employees of the organization or social group. For this reason, representatives from each culture should be tolerant to these norms and value systems. In connection with this arises the concept of modal personality embody their common cultural values which society instills in its members in the cultural experience.

Modes of communication (Describe the dominant communication form used, e.g. written or verbal)

The effective communication plays a pivotal role in the organizations. There are various methods and modes of communication and information flow which exist in companies as per their requirement and nature. CVS Pharmacy incorporates both types of communication methods including written and verbal. This enables them to frequently connect with other employees and customers. The issues and challenges regarding communication include the barriers such as problems in selecting appropriate channel of communication.

In the contemporary business world where organizations face cut-throat competition, gaining a competitive advantage is the prime objective of every company. Communication technology is considered the core element that enables a company to identify the strategy it should adopt through aiding marketers to conduct a consumer research. Delivering value to customers to achieve customer satisfaction has become possible through the advancements in communication technologies as you can reach your customers anywhere and help solve their problems in real-time.

Communication is pre-eminently symbolic. The two classes of signals send by the people. These are through signs and symbols. There are at least two sources of non-verbal communications. These are cultural norms and individual human experience. Generally women are better than men senders and recipients of ...