BALANCED SCORECARD

Benchmarks and Balanced Scorecard



Benchmarks and Balanced Scorecard

Introduction

The balanced scorecard (BSC) was popularized by Robert Kaplan and Greg Norton in the 1990s. The BSC is a strategic tool that seeks to align objectives of the enterprise with its vision and strategy (Robert, 2004). As such, it focuses on four perspectives: financial, customer, internal business processes, and learning and growth. Measurable goals within each objective are set, monitored, and evaluated. It is balanced because it looks at financial and non financial measures in reaching the company's objectives. It is integrated, as success in meeting goals of one perspective will result in improved performance in other perspectives.

This paper discusses the comparison of the benchmarks of the institutions in relation to the balanced scorecard.

Discussion

Strategic Goals and Outcomes

Skyline offers world-class education to the mathematicians, scientists, journalist and educators all around the world. The strategic goal of skyline is that the education system should be benchmarks according to the study standards. There should be no discrimination in evaluating the performance. For this reason, the institution practices the concept of benchmarking the courses. The diversity of the campus has created an environment which is rich in culture and opportunity. This culture is further improved through the benchmarking of performance (www.skylinecollege.edu). The college offers opportunities for students of every age.

Another goal of the college is to extend its boundaries towards a greater educational integration. The outcomes of all these measures are that, the students achieve advancement in business, and employment opportunities in business, and industry after earning certificates from skyline. The program includes 43 certifications, and all of them these are bench marked.

The benchmark

He benchmark was based on an average of five years. It is continued at the same level of 83% for the enrollment retention and 70% for each course success rate. The average provides ...