The impact of training and development on care delivery in care homes: a case study of XYZ Care Home in Glasgow UK.

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CHAPTER 1: INTRODUCTION

Today's business environment is faced with many changes and the organizations need to be resilient in order to cope up with the upcoming changes, and keep it aligned with the advancements. The increasing innovation, technology and modernization has made it essential for organizations to design training and development programs and keep their employees up dated on a continuous basis. In the current business climate, the industries are faced with acute shortage of staff and required skills, and the stiff external and internal competition for the quality employees is faced by the companies. All those employers who work with the serious intention of investing in the field of training and development will ultimately harvest the benefits of an improved working environment. In such an environment, there exists enhanced productivity and higher levels of the staff retention.

Outline of the Study

The thesis based on this proposal will discuss the impact of training and development in XYZ Care Home in Glasgow UK. In order to provide a structure to study, the exploration will be guided through the use of research methodologies, the collection of data through secondary research and the case of XYZ Care Home in Glasgow UK and the interpretation of the results. It will undertake to study the organization with respect to the effectiveness of training and development programs which have been introduced as a vital part of the XYZ Care Home. The research report will further elaborate upon a well-designed and well-formulated training and development plan.

Background of the Research

The research study at hand will study and present the idea of how the programs of training and development help improve the effectiveness and efficiency of an organization. It will further facilitate the readers to have a clear idea regarding the development, execution and evaluation of the training program with respect to its outputs for the organizational goal achievement. A proper research, beneficial to the study, will be carried out and illustrated in a legible manner.

Over the years, and as the concept of training evolution took heights, the concept of development was also introduced, and its application arose in all the careers. However, in today's business, the training is usually provided more in order to let the employee concentrate on his current job. The term training refers to the actions which are aimed at the acquisition or the sophistication of certain tools to perform the functions efficiently. Development refers to education that is received for professional growth. It has no clear or immediate application to the current job of the employee; however, it can facilitate better functioning directly or indirectly to the organization, while also allowing for personal growth (Warr, 2009, Pp. 176).

Problem Statement

The review is concerned with the issue of training and development of employees in an organization. The studies in this report focus specifically on the designing of an effective training and development programs in ...