Hospitality

Hospitality

[Name of the Institute]

Abstract

The hospitality industry and hotels in particular, have witnessed increasing competition for high service quality and customer satisfaction. Hotel organisations therefore need to understand with as much precision as possible what the guests want from the service experience. Doing so allows them to minimise wasted resources. Being precise becomes difficult, however, because of the heterogeneity of customers.

Hospitality

Introduction

The hospitality industry encompasses hotels, restaurants, bars, clubs, casinos, and spas. United Kingdom has come across the arguments of promoting hospitality industry. The students and faculty have started modern researches and understanding the hospitality industry. The hospitality industry varies from country to country, and at the same time it is complex to understand this industry. There is a wide range and variety of the hospitality industry (Busby, 2001, p.29-43). The hospitality industry has become widen; simultaneously they have brought the facilities and some common areas that do not fit into the hospitality domain. There are some luxury and mid-class hotels that facilitate the visitors to have conferences and attend fitness club. These facilities may not require for the traditional hotel, but it has become the primary facility of the hotel. Similarly, there are some other hospitality businesses like ships, cruise, theme park, and motorways that facilitate with the components that do not fall under the hospitality industry. For instance, in UK there are several cities that provide more that 30 venues of more that hundreds of room, with gym, spa, casino, shopping malls, health and care, art gallery, aquarium, and other comprehensive facilities are available. These are the complex venues with numerous facilities. These have gone beyond the definition of the hospitality industry. This complex and diversity of the hospitality industry motivated students and educational institutions to research about the industry (Chen, Chu, 2000, pp. 360-365). There are many finding that are required to analyze for the contemporary hospitality industry, and the upcoming changes and strategies that are required to attempt for the hospitality industry.

Literature Review

Tourism is an industry that devotes people the opening to explore and find out distinct heritage and numerous, different countries (Daurer, 2001, pp.1-12). People are adept to view enticements, dabble in local cuisine and know-how life in a different country. Tourism is an industry that is rapidly growing as more and more persons are travelling abroad. People have an authentic interest in learning about new cultures and experiencing all that a homeland has to offer. More nations are going closer to globalization, and this in turn, is starting to combine several heritages together. Developing nations are increasing their function in the tourism industry as nations are finding out that this is one of the quickest ways to profit from revenue (Echtner, 1994, pp. 119-134).

The hospitality industry creates a multitude of positions and job opportunities for people in the local area. As discussed above, the different sectors are strongly linked to one another. Promoting tourism in a country not only boosts the economy of that country, but also creates jobs for people. Jobs such as chefs, housekeepers, ...