Evaluate and analyse Electronic records management in Charity and voluntary sectors

by

TABLE OF CONTENTS

CHAPTER # 4: RESULTS AND FINDINGS1

Introduction1

Demography of Respondents1

Charity Questionnaire Analysis4

IT Questionnaire Analysis8

Interview Analysis14

Hypothesis Testing16

REFERENCES18

APPENDIX22

Appendix A22

Interview Schedule22

Management Interview22

Appendix B23

The Charity Questionnaire23

Appendix C25

IT Questionnaire25

Pilot Study27

The Charity Questionnaire27

IT Questionnaire29

CHAPTER # 4: RESULTS AND FINDINGS

Introduction

This research study is conducted to examine the challenges of records management, and security risks of the electronic records in charities and voluntary organization. To ensure that the data are authentic and secure the records and archives require a proper management framework system. This chapter presents the findings of the survey which is conducted to examine the advantages and risks of electronic records. The employment of professional information technology personnel and regular training programs of staff as prerequisites to a quality records management strategy were also examined. For this research study there were 15 managers randomly selected across the charities in west Yorkshire region and were requested to complete the ten questions listed on the interview sheet. The potential respondents of this research study have high level of experience, working either in the charities, voluntary sector or in some occasions both.

Demography of Respondents

This section presents the demography of the respondents who have been taken part in this research study.

Age

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

26 to 35

1

6.7

6.7

6.7

36 to 45

5

33.3

33.3

40.0

46 to 55

6

40.0

40.0

80.0

Over 55

3

20.0

20.0

100.0

Total

15

100.0

100.0

The above table and pie chart presents the age group distribution of the respondents who took part in this research study. There were 40 percent of the respondents who took part in this research study are from age group 46-55 years. There were 33 percent of the respondents who took part in this research study are from age group 36-45 years. There were 20 percent of the respondents who took part in this research study are from age group over 55 years.

Position hold in the charity/voluntary organization

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Managers

1

6.7

6.7

6.7

Senior Administrative Assistant

10

66.7

66.7

73.3

Administrative Assistant

4

26.7

26.7

100.0

Total

15

100.0

100.0

The above table and bar chart presents the findings of position hold by the respondents in the charity/voluntary organization. There were 66 percent of the respondents who took part in this research study are working as senior administrative assistant in the charity/voluntary organization. There were 26 percent of the respondents who took part in this research study are working as administrative assistant in the charity/voluntary organization. There were 6 percent of the respondents who took part in this research study are working as manager in the charity/voluntary organization.

Charity Questionnaire Analysis

This section presents the findings of charity questionnaire. The questionnaire responses were analyzed by using frequency analysis technique in SPSS 16.0.

Size of the organization

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

11 paid staff

7

46.7

46.7

46.7

120 volunteers

8

53.3

53.3

100.0

Total

15

100.0

100.0

The above table presents the findings of the size of the organization in which the recruited research participants are working. There were 53 percent of the respondents said that there organization have 120 volunteers and 47 percent of the respondents said that there organization have 11 paid staff.

Does your organization receive any funding for ERM?

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

no

6

40.0

40.0

40.0

yes

9

60.0

60.0

100.0

Total

15

100.0

100.0

The above table presents the findings of “Does your organization receive any funding for ERM? There were 60 percent of the respondents who said that there ...