Empathy is delivered in Ford via the owner, Henry Ford. He had the nature of showing empathy to his employees. His nature comprises of provision of empathy and sense of honour. He also delivered the empathy to his generation of the company so that the employees do not feel any gap (myhero.com). Henry Ford believed that the secret of success lies in the ability to understand the view of the other person and from his angle and perception to balance it with one's view. Ford increased its wages to increase employee's empathy. First result is improved productivity. Workers ...