According to the American Heritage Dictionary, ethics is defined as “The study of the general nature of morals and of specific moral choices; moral philosophy; and the rules or standards governing the conduct of the members of a profession.”Keeping in view this definition Business Ethics can be explained as, a set of principles, standards and values which guides the behavior of an individual as well as the organization in terms of right and wrong, in the business world. Most of the people agree to the point that in order to observe high ethical standards, business as well as individuals should conform to strict moral principles. Though principles and values have their own explanations in different current countries according to their culture, there are certain principles which are observed in the business world across the globe (Ferrell et al, 2010).
Since growing ethical misconducts are the major concern in today's global competitive environment, it is necessary to identify and rectify them as soon as possible. Amongst these growing concerns of ethical misconduct, non-compliance of business etiquettes is one. Business etiquette is a pre-defined behavior which is communicated to the employees in written or unwritten manners when they join the organization. The purpose of doing this is to provide them with a code of conduct which will help in making social interactions smooth. The two broader parts which we would be discussing in this paper are business etiquettes for meeting and personal interactions. It has been observed that these two are the most important elements for the success of a business; however, employees tend to observe the etiquettes only during business meeting and not in their routine conversations with colleagues. This gap is a great threat to the business since etiquettes, if not observed in daily lives will create conflicts inside the organization.
Discussion
Significance of Business Etiquettes
Etiquettes can actually represent a person's personality to other, therefore, it is necessary that employees and employers should observe certain etiquettes; no matter, if they are in a meeting or in their everyday communication with the people in their surroundings. This will not only make them appear good in the eyes of other, but, will also help in the success of the organization as fostering relationships with clients, customers and employees is a key. In case, someone inside the organization is not practicing good etiquettes, regardless if it is intentional or not, certain obstacles come automatically in the way leading to success. Similarly, for a person who is considerate enough that he/she pays attention to the needs of people associated with him/her as employees, or as fellow colleagues, it would be easier to earn respect (Gass, 2010).
Keeping in vie the cultural beliefs of a person one is interacting with is also very important because these are inside a person's core. Arguing upon them is pointless, hence, will lead to an employee or employer's disrespect eventually. In today's world, meetings are very necessary for borderless organizations; nevertheless, there are people who like and dislike meetings ...